At Rusty Machinery, we understand that purchasing a tractors or machinery online is more than just a transaction — it’s a matter of trust. That’s why we offer reliable and secure delivery across Australia, ensuring your item arrives safely and on time.

From our location in Narrabri, NSW  to your doorstep, we coordinate every step of the logistics process with care. Our delivery partners are experienced professionals who specialize in transporting machinery, so your purchase will be handled with the attention it deserves.

No matter where you are in Australia, we aim to make the delivery of your machinery simple, smooth, and worry-free.

Our Shipping Process

From Narrabri to anywhere in Australia — safe, reliable, and professional.

We take every step to ensure your item is delivered in excellent condition and with full transparency. Here’s how our shipping process works:

1. Preparation

Final Inspection:
Before the machines leaves our facility, it undergoes a final quality check to ensure it meets our standards for safety, condition, and cleanliness.

Documentation:
We take high-resolution photos and prepare a detailed condition report so you know exactly what to expect when your purchase arrives.

2. Secure Loading

Professional Handling:
Your machine is securely loaded by trained personnel using the proper tools and procedures to prevent any damage during transport.

Safety Measures:
Machines are fastened using high-strength straps and may be covered with protective materials (if required) to safeguard against dust, movement, and weather.

3. In-Transit Monitoring

Tracking & Updates:
We monitor your purchase in transit and can provide location updates and estimated delivery times upon request.

Experienced Logistics Partners:
We work with trusted transport providers across Australia who specialize in machinery delivery, ensuring a safe and smooth journey.

4. Delivery

Careful Unloading:
At your chosen delivery location, your purchase will be unloaded with care and presented to you for final review.

Confirmation & Handover:
We require signature confirmation upon delivery and encourage you to inspect the item to confirm it matches the condition report provided.

How long does delivery take?

Delivery times depend on your location within Australia.

• Within Australia: Usually 7-14 business days

• Tasmania: Typically 14-20 business days

We will provide an estimated delivery window once your payment is confirmed.

What are the shipping costs?

Shipping costs are based on:

• Distance to the delivery address

• Item size and weight

• Country-specific transport or customs requirements (if applicable)

💬 Contact us with your location and item of interest for a personalised quote.

Are there any delivery restrictions?

We deliver across Australia. However, deliveries to remote islands, mountain villages, or areas with restricted access may require additional coordination or may not be possible with standard transport services.

Please contact us to confirm delivery options for your location.

Is my item insured during transport?

Yes. Your item is fully insured during the entire transport process.
In the rare case of damage during delivery, you are protected. We’ll guide you through the documentation and claims process if needed.

How do I prepare for the delivery?

We handle all items preparation and logistics.
What we ask from you:

• Ensure the delivery location is accessible for a transport truck

• Let us know in advance if you have specific delivery instructions or access limitations

What if my item is damaged during shipping?

Our transport partners handle items with the utmost care, but in the rare event of damage:

1. Document the damage with clear photos at the time of delivery

2. Report it to us immediately
   We will work quickly to resolve the issue and assist with the insurance claim.

Can I arrange my own transport?

Yes, you are welcome to organise your own shipping.
Please notify us in advance, and we will coordinate with your chosen logistics provider for a smooth handover.

Do you ship internationally?

Yes. We ship also to New Zealand.
Customs support is available for international buyers.

If you’re unsure whether we can deliver to your country, just ask — we’re happy to help.

How can I get a shipping quote?

📧 Simply email us at info@rustymachinery.com with:

• The item you’re interested in

• Your full delivery address (including postal code and country)

We’ll get back to you quickly with a detailed and transparent quote.